Ro timesWatch FAQs

SHIPPING AND DELIVERY TIME:

Q: What is the shipping cost?

A: We provide worldwide free shipping.

Q: How long is the delivery time?

A: Typically, you can expect to receive your order within 7-10 business days after placing it.

REFUND AND RETURN POLICY:

Q: Can I return it?

A: Yes, we accept return requests within 30 days of receipt of the item.

Q: What is your refund policy for defective watches?

A: If there are any quality issues, please contact Ro times customer service team for a full refund orreplacement.

MAINTENANCE AND REPAIR:

Q: Does the watch needregular maintenance?

A: Yes, for optimalperformance, follow themaintenancerecommendations in yourwatch manual.

ORDERING AND PAYMENT:

Q: Can I buy a watch from Ro times?

A: Yes, all products are available for purchase through the Ro times website.

Q: What payment methods are accepted?

A: Ro times accepts major payment methods such as credit card and PayPal.

CUSTOMIZATION AND SPECIAL REQUESTS:

Q: Does Ro times provide watch customization services?

A: Currently we do not provide customized services, but we may consider providing them in thefuture.

AFTER-SALES SERVICE:

Q: What should I do if there is something wrong with the watch I purchased?

A: Please feel free to contact the Ro times customer service team for assistance.

SECURITY QUESTION:

Q: Is my payment information safe during the purchase process?

Answer: Of coursel We use state-of-the-art encryption technology to keep your payment information

secure.

SIZING AND FIT ISSUES:

Q: How do I make sure my watch is the right size for me?

A: We provide detailed sizing charts and product instructions, and our customer service team is

happy to assist in ensuring a perfect fit.

INTERNATIONAL SERVICES:

Q: Do you provide international services?

A: Yes, we offer services worldwide, including free international shipping.

GIFT PACKAGING:

Q: Can I choose gift wrapping?

Answer: 0f coursel At checkout, you can select the gift wrapping option to add a special touch to your

purchase.

GIFT CARDS AND COUPONS TO USE:

Q: Can I use gift cards or coupons?

Answer: Of coursel During checkout, you can enter a gift card or coupon code for additional

discounts.

CUSTOMER REVIEWS AND SHARED EXPERIENCES:

Q: Can I see reviews from other customers?

Answer: Of course! Visit our website where you can find genuine reviews and valuable feedback from

other customers.