Shipping Policy

At rotimes.com, we are committed to providing our global customers with an exceptional shopping experience and offer free shipping worldwide. Below are the detailed terms of our shipping policy:

1. Free Shipping Worldwide: We offer free shipping worldwide on all international orders. This means you don't have to pay any extra shipping costs as we cover the shipping costs for you.

2. Additional shipping charges: Although we offer free shipping worldwide, there may be some special circumstances that require additional shipping charges. These situations may include but are not limited to:

Remote Destinations: Some remote or far away areas from major cities may require additional shipping charges due to higher shipping costs.

Special Shipping Services: If you select a specific shipping method or express service, additional charges may apply.

3. Shipping methods: We work with reliable international express partners to ensure safe and timely delivery of your order. You can choose between two shipping options, each with its estimated delivery time:

Standard Shipping: Estimated delivery time is 10-15 business days.

Express Shipping: Estimated delivery time is 5-10 business days.

4. Order tracking: After your order is shipped, you will receive an email containing tracking information so that you can monitor the delivery status of your order. You can use this information to track your order and arrange for delivery.

5. Shipping Issues: If you encounter any shipping-related issues after receiving your order, please contact our customer support team immediately. We will do our best to solve the problem and ensure your satisfaction.

We appreciate your support and trust. If you have any questions about our shipping policy or need further clarification, please feel free to contact our customer support team by emailing [email protected].

Please note that while we offer free shipping worldwide, in some cases additional charges may apply and we are committed to providing you with clear information and solutions to resolve such situations.